Group decision support system for customer-driven product design

Zhihang Lin; Hang Chen; Kuen Chen; Ada Che

doi:10.1117/12.403660

13 October 2000 Group decision support system for customer-driven product design

Zhihang Lin, Hang Chen, Kuen Chen, Ada Che

Proceedings Volume 4192, Intelligent Systems in Design and Manufacturing III; (2000) https://doi.org/10.1117/12.403660
Event: Intelligent Systems and Smart Manufacturing, 2000, Boston, MA, United States

Abstract

This paper describes the work on the development of a group decision support system for customer driven product design. The customer driven is to develop products, which meet all customer requirements in whole life cycle of products. A process model of decision during product primary design is proposed to formulate the structured, semi-structured and unstructured decision problems. The framework for the decision support system is presented that integrated both advances in the group decision making and distributed artificial intelligent. The system consists of the product primary design tool kit and the collaborative platform with multi-agent structure. The collaborative platform of the system and the product primary design tool kit, including the VOC (Voice of Customer) tool, QFD (Quality Function Deployment) tool, the Conceptual design tool, Reliability analysis tool and the cost and profit forecasting tool, are indicated.

Citation Download Citation

Zhihang Lin, Hang Chen, Kuen Chen, and Ada Che "Group decision support system for customer-driven product design", Proc. SPIE 4192, Intelligent Systems in Design and Manufacturing III, (13 October 2000); https://doi.org/10.1117/12.403660

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